What is Ombuds Day?
Thursday, 11 October 2018, the Ombuds Committee of the American Bar Association's (ABA), Dispute Resolution Section, celebrates a profession that has existed for centuries yet remains relatively unknown: the ombuds.
More »For a more efficient activity, PetrOmbudsman has developed a close working relationship with the company's formal departments. One of these is Reward&Respect Department.
PetrOmbudsman continues to be a vector of change in terms of encouraging a proper attitude within the organization.
More »Dear Colleagues,
Besides other objectives, Petrombudsman.ro platform also aims to inform you about a series of important aspects for employees and about activities carried by our department.
Dear colleagues,
It is the end of December, that time of the year when each of us draws the line and sets his objectives for the year to come. It is the time when we should remember that simple things are the ones that give the essence of life, whether it be professional or personal.
More »The Director of the
PetrOmbudsman Department, Mihai Berinde, was decorated by the President of
Romania, Klaus Iohannis, with the Order of Romania’s Star in the rank of
Knight. The honor was bestowed as a sign of high esteem for the significant
contribution to the protection and stimulation of competition on the Romanian
market.
Pe data de 1 noiembrie 2017, Directorul Departamentului PetrOmbudsman, Domnul Mihai Berinde, a participat la un interviu online pentru platforma de știri Profit.ro
More »Starting with September 1st, 2017, PetrOmbudsman Department has launched a pilot project through which dealers and employees from 30 filling stations in Bucharest, both Petrom and OMV, can contact our department services through an application installed on mobile phones.
More »As you have read in the last article published in this section, the Event "3 years of PetrOmbudsman" took place on May 22, 2017. During the event, besides other presentations and messages from our guests, an anniversary video was also played.
More »On May 22nd 2017, the event "3 years of PetrOmbudsman” took place in Petrom City, where we celebrated with about 90 employees, both from Bucharest headquarters and from production areas in the country. Among those present at the event, alongside with us were Mrs. Mariana Gheorghe, CEO of the company, managers from production areas and as well directors from the corporate departments of the company.
More »Twice a year, Ombudsmen from different corporations and organizations in Europe reunite at a round table meeting, in order to share best practices and experiences. Discussions during this kind of meetings are protected by confidentiality, so that sensitive issues can be debated and the Ombudsman practice can be truly enhanced.
More »You are already familiar with PetrOmbudsman’s practice to enter into dialogue with employees, using various instruments.
One of these refers to the workshops which are organized within the company by our department and which are meant to help develop employees’ soft-skills for understanding and assuming the challenges that they face.
More »PetrOmbudsman has developed
a wide range of services to help you deal with the amiable resolution of
professional issues, as well as to improve the general organizational climate.
At the beginning of spring and also with the occasion of the International “Women’s Day”, the PetrOmbudsman team congratulates you and wishes you a very special spring, with beautiful days, flowers and many “martisoare”.
More »PetrOmbudsman acts according the standards and principles stated by International Ombudsman Association (IOA). During November 2016 PetrOmbudsman has published an article on IOA website in “The Independent Voice” publication, referring at OMV Petrom’s activity in this sphere of activity.
More »This April, PetrOmbudsman Department launched a company-wide survey to find out your opinion on the services it provides. The survey was available both online and on paper so as to reach all categories of employees. Anonymity and privacy of responses was ensured for each respondent.
More »On September 29th 2016 the third edition of the Labor Law Forum was held at the Romanian Chamber of Commerce and Industry – an event organized by the Legal Magazine, where over 100 organizations in the private sector and representatives from the public domain, lawyers, mediators, NGOs and media were invited. The event focused on discussions upon the latest developments in the labor market, addressed from a multilateral perspective (legislative, economic, social and organizational).
More »On the 27-28th of October, the first European Ombudsmen Meeting organized in Romania and in Central-Eastern Europe took place.
More »After researching performance indicators used by fellow ombudsman offices, we have set out to establish the most appropriate indicators for the profile of our organization. Once identified, these were validated with our Advisory Committee. Aside from proving the effectiveness of our work, this also helps to define more clear objectives and supports the organization in understanding in more detail the depth of our activity and the ways in which we can be in synergy with all the formal structures of the company.
More »After PetrOmbudsman caravan covered all production areas in the country, Petrobrazi Refinery, the Power plant and the headquarters located in Bucharest, it has embarked on a new road, represented by the expansion of our services to OMV Petrom dealers and their employees.
More »"People hate because they are afraid, they are afraid because they do not know and they do not know because they do not communicate." Martin Luther King
Communication is the essence of things, and raising awareness on this issue is vital. Through constructive communication we can solve many of the problems we face in everyday life.
More »The PetrOmbudsman team is pleased to announce you that today we are celebrating our first-year anniversary. Exactly 12 months ago, on the 17th of March 2014, we were launching the department’s activity in the headquarters’ offices in Bucharest and were embarking on the pioneerdom road, in a surprising adventure.
More »In the last month of the winter season, PetrOmbudsman arrives in Constanta, Asset I, Petromar. After a long and rainy road studded with fog, the PetrOmbudsman caravan made its presence felt, warmed-up the activity, at the same time with the much awaited appearance of the sun. The questions that arised as a result of discussions with the employees, lead as to believe that the launch was expected with interest and curiosity. The experience accumulated from the launches gives us confidence for the future.
More »In order to ensure a common understanding of the specific terms used within PetrOmbudsman Department’s field of activity, our team has created a glossary of terms containing their detailed explications and definitions.
More »We
have reached the Production Area I Crișana-Banat, area where the PetrOmbudsman department
launched his activity. Here we benefit of such a warm and hospitality welcome
and also of an exemplary organization and full support of the management. Tour
of sectors covered areas located in Suplac and Marghita. We forgot for the
moment that we are in the middle of the winter. The questions addressed made us
happy and we realized that we will have a very good collaboration.
Having the same enthusiasm as before, we have chosen to decorate the PetrOmbudsman Caravan in Asset III Muntenia Vest. It is said that this is the most wonderful time of the year and the colleagues from Pitești and from the five production sectors have proven that, for them, this is true! They have welcomed us warmly, joyfully and with real interest; we are glad we had the chance to know them and conclude this year’s launches in a festive way.
More »At the end of autumn, the PetrOmbudsman Caravan stopped at Craiova Asset II.
The flexibility and support of the employees working in Asset Headquarters and the openness of the colleagues in production sectors offered us the certainty of the need and success of PetrOmbudsman project.
More »On 23.10.2014, PetrOmbudsman Department was launched in Petrobrazi Refinery and later the same day in Brazi Power Plant. Employees from both locations expressed interest in the activities our department performs.
More »In the period 16-17 October, Prof. Mihai Berinde, Director of PetrOmbudsman participated to the European Ombuds Meeting organized in Geneva.
More »At the beginning of autumn, the PetrOmbudsman Caravan stopped at Moineşti, one of the largest Assets in the company. The warm welcome of the employees working in Asset Headquarters and the enthusiasm of the colleagues in production sectors assured us of the success of this new project.
More »In September, we had our first launch under the leadership of Prof. Dr. Mihai Berinde, the new Director of PetrOmbudsman Department. In addition, in the same month the fresh forces joined the team: our colleagues Ana Chirulescu and Doriana Cojocaru. In Ploieşti, our team met wonderful people, passionate about their activity.
More »Asset IX covers several counties, having diverse and beautiful locations. The employees greeted us with interest, keen to understand more about the activity of PetrOmbudsman Department and how it can help them.
More »The number of questions addressed to the PetrOmbudsman team increased significantly, a sign that the news of the implementation and the department’s activity is spreading. The following working points were visited: Leordeni Sector 69, Sector Valea Mare, and Sector Moreni.
More »PetrOmbudsman Department was greeted by the Asset employees with a high level of interest and many questions. Our team also offered information and promotional materials in the following sectors: Bălăria Sector 14, Videle Sector 13, Parcul 2 Videle, Parcul 3 Videle, Blejești Sector 11, Talpa Sector 12.
More »This time the PetrOmbudsman Caravan travelled to Bolintin, Asset V, this being our first launch in the territory.
More »Early in the morning, with high spirits and a handful of promotional materials, the Petrombudsman Department members answered the questions addressed by Multigalaxy employees, offering them all needed information.
More »A motivated team of young professionals presented the newly established department to the persons present in Petrom City, by handing out information flyers and talking to people.
More »
