Imprint, Legal Notice, Data Protection and Disclosure

In the interest of a reader-friendly flow of text, gender-neutral terminology has been used throughout our Websites: designation such as “employee” or “partner” are not gender specifics.
Disclosure and Information pursuant to Law nr. 365/2002 regarding E-Commerce Owner, publisher and producer: OMV Petrom SA

Main office: Petrom City, Coralilor Street, nr. 22, sector 1,postal code 013329, Telephone: +4 021 40 22201
e-mail: office@petrom.com
Fiscal Code: R 1590082
Trade Register Number: J40/8302/1997
Share capital: 5.664.410.833,50 RON


Company managed in a dualist system
You acknowledge to be legally bound by the following by visiting this website.
The term OMV Petrom includes OMV Petrom SA as well as all companies or entities of which OMV Petrom holds,directly or indirectly, at least 50%. If any of the following relates only to certain companies orentities, such companies or entities will be named.

The following does not apply if and to the extent contra-dictionary to mandatory law.
OMV Petrom has made every reasonable effort to ensure that the information provided on this website iscorrect and complete at the time of publication. However, there may be unintended or accidental errors forwhich we apologize.

OMV Petrom provides no warranty or guarantee in respect of information published on this website,including external (hyper)links or any other content that can be used either directly or indirectly viathe OMV Petrom website. OMV Petrom also reserves the right to make changes or amendments to this sitewithout prior notice. OMV Petrom disclaims any liability for errors or omissions on the OMV Petromwebsite. Any decisions made on the basis of information published on the OMV Petrom website are thereforethe sole responsibility of the respective user. OMV Petrom disclaims any liability for direct, indirect orother losses sustained, arising for whatever reason from either the direct or indirect use of theinformation published on the OMV Petrom website.

OMV Petrom does not represent or warrant that the functions or services contained in the OMV Petromwebsite will be uninterrupted or error-free, that defects will be corrected, or that the OMV Petromwebsite or the server that makes it available are free of viruses or other harmful components. To theextent permitted by law, OMV Petrom shall not be liable for any damages arising from the performance ormal-performance of the OMV Petrom website or any connected service or technical device

None of the information published on the OMV Petrom website is to constitute an invitation or inducementto purchase or trade in OMV Petrom shares (or any other securities) or American Depositary Receipts(ADRs), nor should it imply such.
Unless otherwise indicated, copyright on the pages and the contents published on this OMV Petrom websiteand materials used for such is solely owned by OMV Petrom. No third party shall be granted a licence orany other rights (e.g. ownership, industrial property rights or copyright). Reproduction of pages orcontents from this site is only permissible for personal, informative purposes. Any other reproduction orusage is strictly prohibited. The subsequent use of distinctive OMV Petrom features (e.g. brands or logos)is expressly forbidden, irrespective of whether or not the symbol ® or ™ is used, especially the trademarkOMV Petrom is registered.

The above provisions also apply to direct or indirect software downloads or usage via the OMV Petromwebsite. In the event that external hyperlinks provide access to third party software, the terms andconditions of such product owners shall prevail and their rights are to be observed.
The online form for introducing a request on exercising your personal data related rights inrelationship with OMV Petrom
Hello!

If you accessed this page, it means you may have a question on personal data protection side. We preparedsome details for you below, in order to ease the process.

As a data subject (individual whose personal data are processed, like name, surname, address, e-mail,etc.), you benefit of specific rights under the relevant legislation on personal data protection field.Thus, a data subject benefits of (i) the right of access to data, (ii) rectification, (iii) erasure, (iv)restriction of processing, (v) the right to oppose the processing and (vi) the right to data portabilityof the data. As well, you are entitled to address the relevant supervisory authority in personal dataprotection field (in Romania, the National Supervisory Authority for Personal Data Processing –abbreviated ANSPDCP) should you have a complaint and the right to address the relevant court of law.

When you want to exercise your rights from (i) to (vi) above, you have to address a written request to theentity (company in this case) who you deem is processing your personal data. The request needs to identifyyou (you have to provide sufficient identification details to enable us to perform the related search andprovide you with the relevant information) and some details about what you need as information or actionfrom us on personal data protection side. You can formulate this in any wording you deem suitable toexpress your request. However, in order to ease the process, we have developed a specific form you mayaccess below.

Please note that all form’s fields are mandatory to be filled in by choosing one or more drop down optionsor with detailed information, as the case. In case the information you provided to us is not enough toidentify you or to fulfil your request, we will contact you via the e-mail address you provide us to askfor information we need. Please make sure you provide only your information and not information aboutother persons. Please provide a valid e-mail address that is yours and not of others. By submitting thisinformation to us, we reasonably assume the information is yours and you are entitled to provide it to us.

We will process the information you provide to us via your request – we mean the company to which you filethe request and who acts in this context as a data controller (for personal data such as identificationdata, contact data, signature, labor data, picture etc., as per the case) as well as the informationcomprising personal data we deliver to you in accordance with your request, for the purposes to:

Address your request/s related to processing of personal data (based on our legal obligation to addressdata subject’s requests)
Archiving of the request/s, according to applicable legal provisions and internal procedures (based on ourlegal obligations – as applicable to retain evidence of such requests and on our legitimate interest toprotect our rights and interests in this field, normally not longer than the applicable statute oflimitation in personal data protection field investigations).

After the elapse of the archiving period, we will erase/ irrevocably anonymize your data.

The source of such personal data is direct (from you) and indirect (from data records we may have,documentation, etc. depending on the relationship you are in regard to the company from our group you areaddressing your request).

Your personal data could usually be forwarded to different entities which assist / support the respectivecompany acting as a data controller in performing the processing (they are called processors – like ITsystem providers) or to other third parties (e.g.: relevant authorities, courts of law, lawyers) based onjustified reasons (for example, if the supervisory authority or the court requests us to evidence yourrequest).

For general information and more details related to personal data processing and specific rights in thiscontext, we provide, maintain and update information within our Privacy Policy which may be accessedbelow.
Please note that we may provide copies of personal data processed (when you exercise your right to access)only with due observance of the legal conditions in this context as well as while ensuring dataprotection, adequate protection of business data and information and related protection of the rights andfreedoms of other persons, within the boundaries of reasonable efforts.

According to the General Data Protection Regulation No. 679/2016 (GDPR) a data subject’s request must befulfilled by the controller in one month time, as maximum. However, this period of time could be extendedtaking into account justified circumstances, as set forth under the applicable rules. As well, if theinformation you actually provide is not sufficient to identify you or we need for you to better specifyyour request, the deadline will start running from when we have performed these initial steps. In anycase, we will let you know as soon as possible from registering you request if we need any suchinformation. Please note that if you do not provide us with the information to enable us to address yourrequest, while we will do reasonable endeavors in accordance with applicable rules, we will not file yourrequest as valid and we will assume in good faith you have renounced to your request.

If you have a request related to the processing of your personal data by one of the companies from OMVPetrom group in Romania (please see more information about the group on the website www.omvpetrom.com),please fill in the form below.

Thank you very much for your collaboration,
With consideration,

The Data Protection Officer


 I. Who is responsible for data processing?

The data controller is OMV Petrom S.A for the group website www.omvpetrom.com. Furthermore, you mayencounter and access on our website other offers or information of other OMV Petrom group companies, e.g.OMV Petrom Marketing S.R.L. who is the data controller of its websites www.omv.ro and www.petrom.ro, andhence these entities in our group are also controllers of personal data to which this Privacy Policyapplies as well correspondently (generally referred to herein as OMV Petrom).

If you have any questions regarding the processing of your data with respect to OMV Petrom S.A.,OMV Petrom Marketing S.R.L. or OMV Petrom Aviation S.R.L., please contact:

Data Protection Officer Mrs. Olguța Dana Totolici

Petrom City
22 Coralilor Street, District 1
013329 Bucharest, Romania
Phone: +40 (372) 8 66496
mailto: privacy@petrom.com


II. What kind of personal data do we process?

We process among others the following data:
  • IP-address
  • Browser type and version
  • Information that the user is providing while filling in a contact form
Moreover, we are processing as well master data (e.g. name, address, contact information), billing information (e.g. billing details, bank data), documentation data (e.g. notifications and emails), and data in order to comply with legal requirements.

We process personal data that we receive from you (or your employer) in the context of a business relationship or the initiation of a business relationship or record in the context of legitimate interests. In addition, we process data that we legitimately obtain from publicly available sources (e.g. commercial register, land register, media).

III. For what purposes and on what legal basis will your data be processed?

1. Use of website

While operating this website, we collect certain data ("personal data") that may refer to identified natural persons or identifiable natural persons, which are directly provided by the users of this website by filling in forms (e.g. name, first name, postal address, e-mail address, telephone number) or indirectly by visiting the website (e.g. IP-address).a. Embedded third party services and content

Social Media

In order to inform a broad audience on OMV Petrom´s activities, we are using social media sharing buttons of different social media operators, mentioned below. The responsibility for an operation of these services in a manner that is compliant with data protection laws lies with the respective operator. OMV Petrom is only responsible for data collection and transfer to the plugin operator.

A sharing-button is an automated integration of buttons, which contain a link and click event related to the respective service.

The integration of these sharing buttons takes place for Facebook, WhatsApp, Twitter and LinkedIn by using a so-called two-click solution. This is ensuring a higher standard of data protection due to the absence of data transfer to social media operators up to the point in which the respective button is clicked and login data provided by the user to share the post or the user is already logged in when clicking the button.

Moreover, OMV Petrom is operating profiles and fan pages on social media as for example, Facebook, Instagram, Twitter, YouTube and LinkedIn.

More information on the purpose and scope of processing of personal data by the social media operator as well as on your rights and possibilities to change settings regarding privacy, please consult the privacy policies of the respective social media operator.

Please be aware that personal data processing takes also place in case you are clicking on the links below.

Facebook https://www.facebook.com/privacy/explanation
Instagram https://www.facebook.com/help/instagram/155833707900388
Tweeter https://twitter.com/en/privacy
YouTube https://policies.google.com/privacy?hl=en
WhatsApp https://www.whatsapp.com/legal/?lang=en
LinkedIn https://www.linkedin.com/legal/privacy-policy?src=or-search&veh=www.google.com%7Cor-search

Facebook

Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, (“Facebook“) is operating its social media button on our website.

With regards to the fanpage, Facebook is providing statistics on visitors and is transferring them to the operator of the fanpage in an anonymized way. Facebook is collecting the following data via the setting of Cookies on the computer or another device with access to internet that is accessing the fanpage, independently from the fact that you dispose over a Facebook profile or not: Age, gender, location, language, and point in time of access, liking of an account and post.

OMV Petrom can access information on who has interacted when with which post on the OMV Petrom fanpage or posted something on his/her own.

OMV Petrom is using Facebook Pixel on its website for the purpose of analyzing, optimization and economical running of our online presence.

The Facebook pixel enables Facebook to determine visitors of OMV Petrom´s online presence as target group for advertisements, so called “Facebook-Ads”. In order to show Facebook-Ads only to those Facebook users who are interested in our online presence or who show certain characteristics, e.g. interest in certain topics or products, which are determined by the websites visited, OMV Petrom is transmitting these characteristics to Facebook (so called “Custom Audiences”). By using the Facebook-Pixel, OMV Petrom assures that Facebook-Ads are in line with the potential interest of a user and are not irritating. The Facebook enables OMV Petrom to analyses Facebook-Ads concerning statistic and the performance of market research. This happens e.g. by analyzing whether a user has been redirected to an OMV Petrom website after the click on a Facebook-Ad.

The objection to the collection and usage of your data for the purpose of displaying Facebook-Ads is possible any time.

In order to set which ads are displayed to you while using Facebook, you may change the settings regarding ads based on usage (https://www.facebook.com/help/568137493302217). These settings will apply to all your devices.

The processing of data by Facebook follows Facebook´s Privacy Policy (https://www.facebook.com/privacy/explanation).

General information on Facebook-Ads can be found here: https://www.facebook.com/policies/ads/

Special information on the Facebook-Pixel can be found here: https://en-gb.facebook.com/business/help/742478679120153?id=1205376682832142

Instagram

Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA, a subsidiary of Facebook Inc., (“Instagram”) is providing statistics on the activity, content and target group visitors and is transferring them to the operator of the profile. Thereby, interactions, such as profile visits, website-clicks and conversation are visible.

Moreover, it can be assessed how many visitors watch our content (posts, stories and promotions) and where they found us. Additionally, data on subscribers and the target group is collected as well as on the growth rate of subscribers. Instagram is administering the mailbox by using the messaging tool; it sorts queries according to relevance of customers and date of receipt.

Instagram is setting Cookies on the computer or another device with access to internet that is accessing the OMV Petrom profile, whether or not you are disposing over a profile on Instagram.

Twitter

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland, is operating its social media button of the micro-blogging service “Twitter” on our website.

Additionally, we are using a Twitter Feed plugin to display social media content on our website. This is why our website is sending requests to Twitter´s servers in order to display images and videos. These requests may make your IP-address visible for Twitter as well, who may use it on their turn for their purposes as described in their privacy policy.

Each Tweet in the Twitter Feed on our website may directly be replied to, shared or liked. If you choose to interact with these functions, you will connect to Twitter.com, who may collect your IP-address, web browser user agent, set Cookies on your browser and monitor how you interact with the widget. In case you are logged in to Twitter, it will correlate your action within the widget (e.g. liking) with your Twitter account.

Twitter is providing statistics on how often each Tweet has been seen, related to, retweeted or favored by Twitter users, highlights the most powerful tweets and makes influencer of the network of the owner of the Twitter account visible. Moreover, the growth rate, interests and demographic data, e.g. language, gender, location, education, civil status, consumer habits, lifestyle and usage of mobile devices of OMV follower are collected and transmitted to the Twitter account owner.

Twitter is setting Cookies on the computer or another device with access to internet that is accessing the OMV Petrom profile, whether or not you are disposing over a Twitter account.

LinkedIn

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, (“LinkedIn”), is operating its social media button on our website.

With regards to the LinkedIn profile, OMV Petrom is provided with statistics on visitors via aggregated data on their location, skills, influencer they are following and content, which they deal with the most on LinkedIn.

LinkedIn is setting Cookies on the computer or another device with access to internet that is accessing the OMV profile, whether or not you are disposing over a LinkedIn profile.

Furthermore, OMV Petrom uses a LinkedIn-Tag. This is a small JavaScript code snippet, which enables the tracking of applicants coming to the OMV job board via LinkedIn. This is used in order to place job advertisements more efficiently for both, OMV Petrom and potential applicants on LinkedIn. Data collected via this LinkedIn-Tag comprise URL, referrer-URL, IP-address, device and browser settings (user agent) as well as a time stamp. Direct identifiers are shortened or hashed if used across devices. According to LinkedIn, direct identifiers of members are deleted within seven days for pseudonymization. Pseudonymized data are deleted within 180 days. Further information may be found here: https://www.linkedin.com/help/lms/answer/81849/linkedin-insight-tag-haufig-gestellte-fragen?lang=en

WhatsApp

The Messaging service provider WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, (“WhatsApp”) is operating its social media button on our website.

WhatsApp is setting Cookies on the computer or another device with access to internet that is trying to share the information of OMV Petrom´s website via WhatsApp, whether or not you are disposing over a WhatsApp account.

YouTube

„YouTube“ a subsidiary of Google Inc. with a seat at Google Ireland Limited in Gordon House, Barrow Street, Dublin 4, Ireland, is operating a video platform from which OMV is integrating videos on its own website.

YouTube is providing statistics on visitors via aggregated demographic data on their location, age, gender, which videos are viewed for how long and from which device, while doing so, it is also collected from which website with the embedded YouTube videos, visitors have been forwarded to YouTube or if they searched directly on YouTube etc. This data is transmitted to the YouTube profile owner.

YouTube is setting Cookies on the computer or another device with access to internet that is accessing the OMV channel, whether or not you are disposing over a Google account.

Analiza Web

Google

OMV Petrom is using a wide range of services provided by Google Ireland Limited, Barrow Street. Dublin 4, Ireland, which is also processing data on behalf of OMV according to Art. 28 GDPR. The purpose and scope are described in detail in the following.

Purpose and scope of processing of personal data by Google and on your rights and possibilities to change settings regarding privacy, please consult the privacy policy of Google https://policies.google.com/privacy?hl=en-US .

In Google´s privacy policy as well as in ours, you can find more information on the in the following mentioned cookies.

The data collected by Google are assessed on OMV Petrom´s behalf in order to analyse how our website is used. According to Google, the (anonymized) IP-address transmitted by your browser is not merged with other Google data. A merger can only happen in case the IP-address is not transmitted in an anonymous way and you are logged into your Google account.

Google Analytics is used on the OMV Petrom website to evaluate the use of our website as well as to optimize our online presence. For this purpose, Google is using Cookies. The information generated by the cookie about the use of the website such as browser type/version, operating system, the previously visited page, IP-address, time of the server request are usually transferred to a Google server and stored there.

OMV Petrom uses Google Tag Manager as a tool to administer websites tags on a dashboard. Tags are used for tracking in online marketing. The Tag Manager itself is a cookie-less domain and does not process any personal data, as it is only used to manage other Google Marketing services in our online offering. The Tag manager ensures the triggering of other tags, which may collect data. However, the Tag Manager is not accessing these data. In case there has been a deactivation on domain or cookie level, the deactivation remains for all tracking tags, which are implemented via the Tag Manager.

OMVOMV Petrom is using Google reCAPTCHA in order to assess for the sake of security of our website, whether you are a human and no robot or other spam software. Google evaluates this according to the following data: IP-address of the terminal device, the website visited by you, on which the reCAPTCHA is integrated in, date and duration of visit, browser, operating system, language settings, java script objects and Google account in case you hold such an account and you are logged in at the same time as you visit our website, movement of mouse over the reCAPTCHA field.

OMV Petrom uses Google Doubleclick for the purpose of analyzing, optimizing and the economically operating our online offering by displaying you advertisements across multiple websites. This is done by using a pseudonymous identification number (pID), which is assigned to your browser. This pID enables the service to recognize which ads have already been displayed on you device and which ads have been viewed. The cookies, which are used for this purpose, do not contain any personal data.

More information on the Cookies used on our website, you may find in our Cookie Policy embedded in our Cookie banner.

OMV Petrom is using Google Fonts because they are web optimized and save data volume. This leads to a shorter loading time of the website and a consistent look on all terminal devices and common browsers. When using Google Fonts, your IP-address, language settings, screen resolution and type of browser is transmitted to Google. It is not entirely transparent whether these data are also stored. Apart from this uncertainty, Google is able to rate the popularity of fonts due to the collected usage data. The results are published on Google´s internal analytics pages, e.g. Google Analytics.

More information on Google Fonts can be found here: https://developers.google.com/fonts/faq



Cookies

We collect information from you as a user of our website through the use of cookies in order to make our website more user-friendly, effective and secure. This includes your IP-address (anonymized), browser type, language settings, operating system, type of device, domain name, domain host, date and time. The legal basis for this is your consent, which you express by the appropriate settings of your browser or device to allow cookies or by choosing the respective settings in our Cookie banner. This consent can be revoked anytime. The setting of Cookies is according to Art. 6 para 1 lit. f GDPR also based on our legitimate interest insofar as it is technically absolutely necessary in order to use offered services accessed by you.

More information about the use of cookies on this website and their purposes, as well as your options to control or block the cookies, you find in our Cookie banner. Currently, we are using the following cookies:

Required Cookies
Technically necessary cookies are used to enable the technical operation of a website and make it functional for you. The use is based on our legitimate interest to provide a technically flawless website. However, you can generally disable the use of cookies in your browser.

Cookie name: AWSELB
Purpose: counts the number of sessions and assigns an anonymous identifier to each visitor.
Developer: InvestisRetention period: 1 day
Domain: ir.tools.investis.com

Cookie name: AWSELBCORS
Purpose: counts the number of sessions and assigns an anonymous identifier to each visitor.
Developer: InvestisRetention period: 1 day
Domain: ir.tools.investis.com

Cookie name: cookieconsent_mode
Purpose: ensures the functionality and usability of the page and is used to track errors.
Developer: DataReporter GmbHRetention period: 1 day

Cookie name: cookieconsent_status
Purpose: ensures the functionality and usability of the page and is used to track errors.
Developer: DataReporter GmbHRetention period: 1 day

Cookie name: JSESSIONID
Purpose: counts the number of sessions and assigns an anonymous identifier to each visitor. Retention period: 1 day

Cookie name: JSESSIONIDFW
Purpose: counts the number of sessions and assigns an anonymous identifier to each visitor. Retention period: 1 day

Cookie name: monitor_count
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: SLG_GWPT_Show_Hide_tmp
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: SLG_wptGlobTipTmp
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: SL_GWPT_Show_Hide_tmp
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: SL_wptGlobTipTmp
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: ssm_au_c
Purpose: save settings and preferences of the user such as the current language setting. Retention period: 1 day

Cookie name: _sm_au_c
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: _ym_isad
Purpose: ensures the functionality and usability of the page and is used to track errors. Retention period: 1 day

Cookie name: lfcc
Purpose: counts the number of sessions and assigns an anonymous identifier to each visitor.
Developer: JoomlaRetention period: 1 day


Statistics Cookies
Statistics cookies collect information about how websites are used to improve their attractiveness, content and functionality. A use takes place only with your consent and only as long as you have not deactivated the respective cookie.

Cookie name: perf_dv5Tr4n
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Retention period: 1 day

Cookie name: _ga
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day
_gac_UA-60613743-4 Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _gat
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _gat_gtag_UA_127560459_1
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _gat_gtag_UA_161802472_1
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _gat_UA-60613743-3 Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _gat_UA-60613743-4 Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _ga_Z3BDXLFNVL
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _gid
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Google
Retention period: 1 day

Cookie name: _ym_d
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Yandex.Metrica
Retention period: 1 day

Cookie name: _ym_uid
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Retention period: 1 day

Cookie name: guid
Purpose: Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant.
Developer: Microsoft
Retention period: 1 day

Marketing Cookies

Marketing cookies come from external advertising companies and are used to collect information about the websites visited by the user. A use takes place only with your consent and only as long as you have not deactivated the respective cookie.


Cookie name: NID
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: Google
Retention perion: 1 day

Cookie name: rl_anonymous_id
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: RudderStack
Retention perion: 1 day

Cookie name: rl_group_id
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: RudderStack
Retention perion: 1 day

Cookie name: rl_group_trait
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: RudderStack
Retention perion: 1 day

Cookie name: rl_trait
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: RudderStack
Retention perion: 1 day

Cookie name: rl_user_id
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: RudderStack
Retention perion: 1 day

Cookie name: _fbc
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: Facebook
Retention perion: 1 day

Cookie name: _fbp
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: Facebook
Retention perion: 1 day

Cookie name: _gcl_au
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: Google
Retention perion: 1 day

Cookie name: _gcl_aw
Purpose: registers a unique ID that identifies and recognizes the user. Used for targeted advertising.
Developer: Google
Retention perion: 1 day


b. Hosting

While hosting our website, all data related to operating our website are stored. This is necessary in order to make the operation of the website possible. Thus, all data are processed on the basis of our legitimate interests according to Art. 6 para 1 lit. f GDPR to optimize our website.

c. Server Log - Files Due to technical reasons, in particular in order to guarantee a functioning and secure web presence, we are processing technical necessary data on accesses on our website in so-called server-log-files. Your browser is transmitting those automatically to us.

The following data are collected:

  • Website visited
  • Browser type and version
  • Operating system
  • Websites you visited before ours
  • Hostname of the accessing computers
  • Time of server request
  • Amount of data sent
This data are not connected to natural person and are only used for evaluation and improvement of our website. These data are only transmitted to our Website provider. A connection or aggregation of these data with other data sources does not take place. In case our website is used in an illegal way, we reserve the right to examine the data subsequently. The processing of data is based on our legitimate interest according to Art. 6 para 1 lit. f GDPR to provide for a technical flawless presentation and optimization of our website.

Data are deleted after fulfilling the purpose, normally within a few days, in case there is no need to store data as evidence. In this case, data will be stored until the issue is finally resolved.

2. Answering your Inquiries, Requests or Complaints

We will process your personal data, such as name and surname, email address, telephone number and any other information or details you may provide us with in the correspondence, in order to address and answer your queries, complaints or requests, depending on the communication channel you are contacting us. The processing is based on our legitimate interest, allowing us to provide answers to your queries, complaints or requests. However, if you do not provide your personal data, we are unable to answer your inquiries, requests or complaints.