PetrOmbudsman at the European Ombudsman Meeting in Geneva
Twice a year, Ombudsmen from different corporations and organizations in Europe reunite at a round table meeting, in order to share best practices and experiences. Discussions during this kind of meetings are protected by confidentiality, so that sensitive issues can be debated and the Ombudsman practice can be truly enhanced.
During this meeting interesting debates were carried out, relating to the role of an ombudsman in organizational development, tools available for the Ombudsman to carry out its mandate and the cooperation between Ombudsmen and formal departments.
This meeting was a great opportunity for PetrOmbudsman to enhance its network of fellow Ombudsman experts, to discuss on specific issues pertaining to the Ombudsman practice and also to position its own department in comparison with other European Ombudsman programs. It also resulted that OMV Petrom plays a role model for privately owned companies in Central and Eastern Europe that offer such services for their employees.
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